Steam Scream V is on until Nov 2. Spooky games crowd the store this week, so the quieter weeks after it are worth a look.

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Account & security

My account says it is suspended. Why, and what can I do?

We suspend accounts that break our terms or acceptable use policy. If you think it is a mistake, contact us from the email on your account.

"This account is suspended" means the account broke our terms or acceptable use policy, or put the service or other members at risk. Sharing an account outside your team, copying our data in bulk or opening extra free accounts to get around plan limits are examples the policy names.

While an account is suspended, nobody can sign in to it, with email or with Steam.

Where it is reasonable, we warn first and give you a chance to put things right.

Think it is a mistake? Contact us from the email address on the account and tell us anything you think we should know.

Tip: the acceptable use policy is short and plain. It is worth a read if you share LaunchRivals with your team.

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