Most of the time it is one of these:
- Your email is not confirmed yet. Alerts and briefings need a confirmed address. Look in Settings and click Send it again if needed.
- The email went to spam. Check your spam or junk folder and mark us as safe.
- You turned that email off. Under Notifications, Emails you turned off lists anything you stopped. Click Turn back on.
- Your briefing is set to Never, or your alert rules are switched off. Check the Alerts page.
- Your rivals were quiet. No news, no email: we never send an empty briefing.
On a team, alerts and briefings for team games go to the team owner.
Tip: still nothing? Contact us and tell us which email you expected.