A crypto payment goes through on its own when you send the exact amount, on the network shown at checkout, before the checkout runs out.
- Which coins? The checkout lists the coins and networks you can pay with. Prices are set in US dollars and converted there.
- Still confirming? The network needs a little time. Your billing page shows Confirming, and your plan switches on by itself once it is through.
- Paid too little, too late or on the wrong network? These are sorted out case by case. Do not send a second payment. Contact us with the date, the amount, the coin and network, and the transaction ID from your wallet, and we will help.
Crypto refunds are made in the US dollar amount you paid, not the number of coins. The full rules are in our refund policy.
Tip: copy the amount straight from the checkout, so nothing gets lost to rounding. And enjoy your 15% off.